https://community.ee.co.uk/t5/SIM-cards-Porting/Camel-a-sim/m-p/1268404#M37068 <P>Why have EE made it so hard to cancel a sim under the cooling off period&nbsp;</P> Mon, 26 Jun 2023 13:34:48 GMT micktombailey 2023-06-26T13:34:48Z https://community.ee.co.uk/t5/SIM-cards-Porting/Camel-a-sim/m-p/1268404#M37068 <P>Why have EE made it so hard to cancel a sim under the cooling off period&nbsp;</P> Mon, 26 Jun 2023 13:34:48 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Camel-a-sim/m-p/1268404#M37068 micktombailey 2023-06-26T13:34:48Z https://community.ee.co.uk/t5/SIM-cards-Porting/Camel-a-sim/m-p/1268411#M37069 <P>Did you order it online or by phone? There is no cooling-off period when buying in store.</P> Mon, 26 Jun 2023 13:48:52 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Camel-a-sim/m-p/1268411#M37069 XRaySpeX 2023-06-26T13:48:52Z https://community.ee.co.uk/t5/SIM-cards-Porting/Camel-a-sim/m-p/1268413#M37070 It was ordered on line Mon, 26 Jun 2023 13:50:47 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Camel-a-sim/m-p/1268413#M37070 micktombailey 2023-06-26T13:50:47Z https://community.ee.co.uk/t5/SIM-cards-Porting/Camel-a-sim/m-p/1268443#M37071 <P>Thanks for confirming <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3781362">@micktombailey</a></SPAN>.&nbsp;</P> <P>Our customer care team will be able to connect you with the relevant team who can cancel your SIM.&nbsp;</P> <P>Please let me know if you require further help.&nbsp;</P> <P>Katie</P> Mon, 26 Jun 2023 14:27:02 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Camel-a-sim/m-p/1268443#M37071 Katie_B 2023-06-26T14:27:02Z