topic Re: Plusnet transfer in SIM cards & Porting

Plusnet transfer

Ali1367 — Tue, 20 Jun 2023 16:47:23 GMT

I transferred from Plusnet yesterday but Ee doesn’t recognise my Plusnet number and also states I’m not the account holder. How long does transfer actually take?

Re: Plusnet transfer

bristolian — Tue, 20 Jun 2023 18:30:50 GMT

When did you submit your PAC?

Re: Plusnet transfer

Leanne_T — Wed, 21 Jun 2023 07:01:23 GMT

Hi @Ali1367

Thanks for coming here.

Did you provide the PAC when you completed the move to EE?

Is your My EE account showing you are not the account holder?

Thanks 🙂

Leanne.