https://community.ee.co.uk/t5/SIM-cards-Porting/Upgrade/m-p/1263483#M36625 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3671670">@eipie73</a></SPAN>.&nbsp;</P> <P>Welcome the community.&nbsp;</P> <P>Have you received the new device?</P> <P>That's right the upgrade should just take place and services change to the SIM in use.&nbsp;</P> <P>Katie</P> Wed, 14 Jun 2023 06:44:36 GMT Katie_B 2023-06-14T06:44:36Z https://community.ee.co.uk/t5/SIM-cards-Porting/Upgrade/m-p/1263311#M36613 <P>I have just upgraded my son's phone to iphone 14, yesterday his phone is now reading no sim and he can't make call or text messages. I believed his number would have just transferred over as it was only an upgrade</P> Tue, 13 Jun 2023 16:23:17 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Upgrade/m-p/1263311#M36613 eipie73 2023-06-13T16:23:17Z https://community.ee.co.uk/t5/SIM-cards-Porting/Upgrade/m-p/1263483#M36625 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3671670">@eipie73</a></SPAN>.&nbsp;</P> <P>Welcome the community.&nbsp;</P> <P>Have you received the new device?</P> <P>That's right the upgrade should just take place and services change to the SIM in use.&nbsp;</P> <P>Katie</P> Wed, 14 Jun 2023 06:44:36 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Upgrade/m-p/1263483#M36625 Katie_B 2023-06-14T06:44:36Z https://community.ee.co.uk/t5/SIM-cards-Porting/Upgrade/m-p/1263508#M36628 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3671670">@eipie73</a>&nbsp; Have you put the SIM card in the device? &nbsp; &nbsp;</P> Wed, 14 Jun 2023 07:17:49 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Upgrade/m-p/1263508#M36628 Chris_B 2023-06-14T07:17:49Z