topic New to ee and still cant text after 1 month but can ring in SIM cards & Porting

New to ee and still cant text after 1 month but can ring

Cartkaz — Mon, 12 Jun 2023 19:47:32 GMT

Re: New to ee and still cant text after 1 month but can ring

Chris_B — Mon, 12 Jun 2023 19:55:55 GMT

@Cartkaz What ?

Re: New to ee and still cant text after 1 month but can ring

Christopher_G — Tue, 13 Jun 2023 07:00:43 GMT

Hi @Cartkaz

Welcome to the community.

What kind of phone are you using? The message centre number in your message settings should be +447958879879

Chris

Re: New to ee and still cant text after 1 month but can ring

Cartkaz — Tue, 13 Jun 2023 16:35:16 GMT

It's the Samsung Ag4 , same as my husband we both got the same one on the same day..I put my pac code in from tesco mobile just like we did with my husbands and his worked straight away and mine hasn't. I've been in the shop twice, spoke to ee inshore on the phone, also had to ring Samsung to do a phone reset.

I want to use my old number of xxxxxxxxxx. My mother is in hospital and I can't text my family but I can ring them. Its been a month now

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