topic Re: Sim card in SIM cards & Porting

Sim card

Sophie_Dorward — Tue, 06 Jun 2023 16:51:37 GMT

I’m trying to activate my sim that has just been sent to out to replace my old sim that stopped working when I tried to set it up in my new phone, this one isn’t working either and I’m trying to ring the ee number but because the sim doesn’t work I’m not getting through!

Re: Sim card

James_B — Wed, 07 Jun 2023 07:23:00 GMT

Hi @Sophie_Dorward,

Welcome to the EE Community. 🙂

If you SIM isn't pre-activated, please start a live chat with Customer Care at ee.co.uk/contact-ee/account-billing/mobile.

They'll be happy to help.

James

Re: Sim card

Fudds17 — Mon, 12 Jun 2023 12:27:02 GMT

Iv not received my SIM card

Re: Sim card

Leanne_T — Mon, 12 Jun 2023 13:22:29 GMT

Hi @Fudds17

Thanks for coming here.

When did you order the SIM card?

Leanne 🙂