topic Re: ESim Issues in SIM cards & Porting https://community.ee.co.uk/t5/SIM-cards-Porting/ESim-Issues/m-p/1262668#M36552 <P>Morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3726636">@rurudach</a></SPAN>&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>Please get in touch with our mobile care team from any other phone on <A href="tel:07953 966 150" target="_blank">07953 966 150</A> and the team will be happy to help.&nbsp;</P> <P>Leanne <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 12 Jun 2023 07:24:21 GMT Leanne_T 2023-06-12T07:24:21Z ESim Issues https://community.ee.co.uk/t5/SIM-cards-Porting/ESim-Issues/m-p/1262602#M36550 <P>I had an eSim on my old iPhone which I smashed.</P><P>I claimed on my insurance and as such they came today and took the old phone and gave me my new one.</P><P>Difficulty is in order to activate the eSim they keep sending me text messages which I can't receive as my sim isn't active!?</P><P>Any ideas?&nbsp; They keep saying I need to activate but how can I if the number that they are sending the activation code to... is inactive?</P> Sun, 11 Jun 2023 19:30:58 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/ESim-Issues/m-p/1262602#M36550 rurudach 2023-06-11T19:30:58Z Re: ESim Issues https://community.ee.co.uk/t5/SIM-cards-Porting/ESim-Issues/m-p/1262668#M36552 <P>Morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3726636">@rurudach</a></SPAN>&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>Please get in touch with our mobile care team from any other phone on <A href="tel:07953 966 150" target="_blank">07953 966 150</A> and the team will be happy to help.&nbsp;</P> <P>Leanne <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 12 Jun 2023 07:24:21 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/ESim-Issues/m-p/1262668#M36552 Leanne_T 2023-06-12T07:24:21Z