https://community.ee.co.uk/t5/SIM-cards-Porting/E-sim/m-p/1260591#M36405 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3706458">@Lucy210</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>If you're upgrading your iPhone, just fire up Apple Quick Start on your new iPhone and follow the Quick Start prompts on-screen.</P> <P>You can simply transfer the eSIM on your current phone onto your new one via the Choose a Data Plan screen in Quick Start, rather than getting a new eSIM.&nbsp;</P> <P>Hope this helps.</P> <P>James</P> Tue, 06 Jun 2023 15:37:35 GMT James_B 2023-06-06T15:37:35Z https://community.ee.co.uk/t5/SIM-cards-Porting/E-sim/m-p/1260563#M36404 <P>I just upgraded from iPhone 12 to 13 and on an e-sim. I haven’t received a QR code and cannot set up mobile service. The EE app is currently down too so I am unable to do it through the app.&nbsp;</P><P>any suggestions??</P><P>thank you!&nbsp;</P> Tue, 06 Jun 2023 13:36:27 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/E-sim/m-p/1260563#M36404 Lucy210 2023-06-06T13:36:27Z https://community.ee.co.uk/t5/SIM-cards-Porting/E-sim/m-p/1260591#M36405 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3706458">@Lucy210</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>If you're upgrading your iPhone, just fire up Apple Quick Start on your new iPhone and follow the Quick Start prompts on-screen.</P> <P>You can simply transfer the eSIM on your current phone onto your new one via the Choose a Data Plan screen in Quick Start, rather than getting a new eSIM.&nbsp;</P> <P>Hope this helps.</P> <P>James</P> Tue, 06 Jun 2023 15:37:35 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/E-sim/m-p/1260591#M36405 James_B 2023-06-06T15:37:35Z