NEw customer order update

BobbyMc82 — Thu, 01 Jun 2023 15:53:28 GMT

good afternoon, I am after an update on a sim only order I places on 29th May, other than the order confirmation I've had no updates and no sim delivered? I have asked my number be ported from Vodafone could that be the hold up, if so how can I check that everything is progressing as it should?

Many thanks

Bobby

Re: NEw customer order update

Christopher_G — Fri, 02 Jun 2023 07:04:54 GMT

Hi @BobbyMc82

Welcome to the community. 🙂

The SIM cards are sent through the postal service and should arrive within four days. The recent bank holiday may have held it up slightly. Hopefully it's there soon for you.

Chris

topic Re: NEw customer order update in SIM cards & Porting

NEw customer order update

Re: NEw customer order update