topic Re: No sim in SIM cards & Porting

No sim

Angelah11 — Sun, 30 Apr 2023 22:26:11 GMT

Phone says no sim

Re: No sim

Leanne_T — Mon, 01 May 2023 14:41:59 GMT

Hi @Angelah11

Thanks for coming here.

Can you try removing and reinserting the SIM, does this work for you?

If not, can you try the SIM card in another phone to see if the same message shows?

Leanne.

Re: No sim

Verity2015 — Wed, 24 May 2023 15:55:11 GMT

hI,

HAVE TRIED WHAT YOU RECOMMENDED ABOVE, BUT IT MAKES NO DIFFERENCE

Re: No sim

Christopher_G — Wed, 24 May 2023 17:50:26 GMT

What happens when you put the SIM in a different phone, or a different SIM in your phone, @Verity2015?

Chris

Re: No sim

Verity2015 — Wed, 24 May 2023 18:19:10 GMT

Hi Mark,

It says the same thing in my phone, so would it suggest that the sim needs
replacing. I can't seem to get through to EE.

Kindest regards,

Graham

Re: No sim

Katie_B — Thu, 25 May 2023 06:52:24 GMT

Thanks for getting back to us @Verity2015.

Since your post have you been able to order a replacement SIM?

You can also get a replacement SIM by visiting your local EE Store with photo ID.

Katie