topic Re: BT PAC code in SIM cards & Porting

BT PAC code

Debby6 — Mon, 22 May 2023 10:52:59 GMT

Just switching from BT mobile to EE; tried putting in PAC code issued by BT - entered manually, checking zeros - and tried copying and it’s not recognising it - help?

Re: BT PAC code

Christopher_G — Mon, 22 May 2023 13:40:45 GMT

Hi @Debby6

Welcome to the community.

I recommend speaking to our Mobile Care team so they can try entering it manually into our system.

Chris

Re: BT PAC code

Debby6 — Tue, 23 May 2023 19:26:15 GMT

Many thanks - did a live chat and all sorted - apparently PAC code had already been processed automatically- phone working fine thank you

Re: BT PAC code

Leanne_T — Wed, 24 May 2023 06:53:36 GMT

Morning @Debby6

Thanks for coming back and letting us know.

Leanne 🙂