topic New sim card in SIM cards & Porting https://community.ee.co.uk/t5/SIM-cards-Porting/New-sim-card/m-p/1254856#M36119 <P>Hi, I recently lost my sim card, but the trouble is I've moved house and my old address is still registered to my account.&nbsp; The app won't let me change it. The contract is in my partners name but the direct debit comes out my account.&nbsp; My partner works away alot so isn't back for 2 weeks. When we ordered the phone he gave me permission to speak so I was the one that spoke to advisor and ordered this phone. (Samsung galaxy A54)&nbsp; so will I be able to ring ee tomorrow and change the address? Also don't know where the free buds are that were sent after the phone as we moved 2 days from receiving phone.&nbsp; And the sim card was lost before any texts that might of come through regarding the ear buds. HELP?!&nbsp;</P> Sun, 21 May 2023 20:10:31 GMT Gemz100 2023-05-21T20:10:31Z New sim card https://community.ee.co.uk/t5/SIM-cards-Porting/New-sim-card/m-p/1254856#M36119 <P>Hi, I recently lost my sim card, but the trouble is I've moved house and my old address is still registered to my account.&nbsp; The app won't let me change it. The contract is in my partners name but the direct debit comes out my account.&nbsp; My partner works away alot so isn't back for 2 weeks. When we ordered the phone he gave me permission to speak so I was the one that spoke to advisor and ordered this phone. (Samsung galaxy A54)&nbsp; so will I be able to ring ee tomorrow and change the address? Also don't know where the free buds are that were sent after the phone as we moved 2 days from receiving phone.&nbsp; And the sim card was lost before any texts that might of come through regarding the ear buds. HELP?!&nbsp;</P> Sun, 21 May 2023 20:10:31 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/New-sim-card/m-p/1254856#M36119 Gemz100 2023-05-21T20:10:31Z Re: New sim card https://community.ee.co.uk/t5/SIM-cards-Porting/New-sim-card/m-p/1254859#M36120 <P>You should be able to speak to CS on his behalf if you've previously arranged it.</P> Sun, 21 May 2023 20:21:06 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/New-sim-card/m-p/1254859#M36120 XRaySpeX 2023-05-21T20:21:06Z