Transfer old phone number

Mum2clare — Sat, 20 May 2023 20:34:44 GMT

I was assured by my previous provider Plusnet that my old number would be transferred to my new provider EE . After reading info given it said allow 24 hours and your old number will be active but this is not the case. What should I do. Not a very good start to EE.

Re: Transfer old phone number

Leanne_T — Sun, 21 May 2023 06:41:04 GMT

Hi @Mum2clare

Thanks for coming here and joining EE.

The number port would not complete on the weekend. If you submit the form before 5.30pm on a working day, we will endeavour to have your number transferred the following working day.

If your request is made after 5.30pm, or made on a weekend or bank holiday, your number will take two working days to transfer.

When did you receive the SIM and complete the number transfer?

Leanne 🙂

topic Transfer old phone number in SIM cards & Porting

Transfer old phone number

Re: Transfer old phone number