topic Re: My old number being in SIM cards & Porting

My old number being

Hw1009 — Thu, 04 May 2023 15:26:34 GMT

When is my number gonna be transfered.

Re: My old number being

Katie_B — Thu, 04 May 2023 17:14:31 GMT

Good evening @Hw1009.

When did you provide us with your PAC code?

If you submit the form before 5.30pm on a working day, we will aim to have your number transferred the following working day.

Katie

Re: My old number being

Hw1009 — Thu, 04 May 2023 18:12:06 GMT

I did my pac code last week. And received my sim card 2 days ago. But putvmy sim in today. I ask my boy to phone me and it went strait over to voice mail

Re: My old number being

Katie_B — Thu, 04 May 2023 18:15:52 GMT

Thanks for getting back to me @Hw1009.

Did you provide your PAC code over the phone or online?

Katie

Re: My old number being

Hw1009 — Thu, 04 May 2023 20:02:21 GMT

Yes

Re: My old number being

Christopher_G — Fri, 05 May 2023 06:56:41 GMT

If you have a chat with our Mobile Care team, they'll be able to check the status of the number transfer for you, @Hw1009

Chris