topic Re: Keeping old phone number in SIM cards & Porting

Keeping old phone number

Candi90 — Sat, 29 Apr 2023 23:44:22 GMT

I hope someone can please help I recently purchased an EE sin card and would like to keep my old number from another provider I have my pac code, but each time I attempt on the app to do the change over it’s telling me that my current EE number is invalid and I have activated.

Re: Keeping old phone number

XRaySpeX — Sun, 30 Apr 2023 01:07:25 GMT

@Candi90 : Once you've received your SIM from EE, get your PAC from your current network & give it to EE using Fill out this quick form to transfer your number .

Re: Keeping old phone number

Candi90 — Sun, 30 Apr 2023 07:27:05 GMT

this was the same form I filled out and keeps saying my EE number is not correct I have my pac code but the form is delaying me from trying to keep my old number.

Re: Keeping old phone number

James_B — Sun, 30 Apr 2023 09:07:24 GMT

Hi @Candi90,

Welcome to the EE Community. 🙂

Have you activated your new SIM?

James