topic Re: No service with replacement sim in SIM cards & Porting

No service with replacement sim

Cnpolishingltd — Sat, 29 Apr 2023 09:29:36 GMT

My old sim stopped working, so I got a replacement sim with the same info and data plan and it says no service. I’ve waited a day and it’s still coming up with no service?

Re: No service with replacement sim

Northerner — Sat, 29 Apr 2023 09:33:36 GMT

Hi @Cnpolishingltd

Is your device unlocked and from EE?

Are you on PAYG or pay monthly contract?

Thanks

Re: No service with replacement sim

Cnpolishingltd — Sat, 29 Apr 2023 12:15:57 GMT

Monthly contract

Re: No service with replacement sim

James_B — Sat, 29 Apr 2023 13:25:52 GMT

Hi @Cnpolishingltd,

How did you order your new SIM?

What problems were you experiencing with your old one?

James