topic Re: New Sim in SIM cards & Porting

New Sim

Frankie25 — Sun, 16 Apr 2023 13:36:43 GMT

My new sim card is not registering my phone number on my upgraded Samsung phone. Phone number hasn't changed and my previous phone was also Samsung. I've tried lots of things but nothing working. Help!

Re: New Sim

Frankie25 — Sun, 16 Apr 2023 13:33:53 GMT

Re: New Sim

XRaySpeX — Sun, 16 Apr 2023 13:39:27 GMT

Have you tried your old SIM in the new phone?

Re: New Sim

Frankie25 — Sun, 16 Apr 2023 14:05:58 GMT

Yes I've put my old sim in. I then have access to phone calls but not messages. Totally confused.

Re: New Sim

Christopher_G — Mon, 17 Apr 2023 06:54:27 GMT

Is it sending or receiving messages that you have a problem with, @Frankie25?

Chris

Re: New Sim

Frankie25 — Mon, 17 Apr 2023 11:19:58 GMT

I've managed to solve it so now have calls and messages with old sim in new phone. Still no idea why new sim didn't work. Thank you.

Re: New Sim

Christopher_G — Mon, 17 Apr 2023 12:32:26 GMT

A lot of the time you can continue to use your old SIM instead of the new one, @Frankie25. I'm glad everything seems to be working for you now. 🙂

Chris

Re: New Sim

XRaySpeX — Mon, 17 Apr 2023 13:01:16 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.