https://community.ee.co.uk/t5/SIM-cards-Porting/convert-to-esim/m-p/1244544#M35180 <P>Hi,</P><P>I searched for how to use esim on my phone, and I followed the video which tells me to simply use My EE mobile app to install esim. But when I opened my EE, there is no esim option at all. When I tried to add esim in my iphone setting, it said the provider, which is EE, doesn’t support esim transfer. Can somebody please help me with that?</P> Wed, 12 Apr 2023 22:49:58 GMT Agustd 2023-04-12T22:49:58Z https://community.ee.co.uk/t5/SIM-cards-Porting/convert-to-esim/m-p/1244544#M35180 <P>Hi,</P><P>I searched for how to use esim on my phone, and I followed the video which tells me to simply use My EE mobile app to install esim. But when I opened my EE, there is no esim option at all. When I tried to add esim in my iphone setting, it said the provider, which is EE, doesn’t support esim transfer. Can somebody please help me with that?</P> Wed, 12 Apr 2023 22:49:58 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/convert-to-esim/m-p/1244544#M35180 Agustd 2023-04-12T22:49:58Z https://community.ee.co.uk/t5/SIM-cards-Porting/convert-to-esim/m-p/1244601#M35183 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3559667">@Agustd</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>When you open the My EE app, press on the little person (profile) icon. There will be an option to replace your SIM/eSIM.</P> <P>Chris</P> Thu, 13 Apr 2023 07:49:48 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/convert-to-esim/m-p/1244601#M35183 Christopher_G 2023-04-13T07:49:48Z https://community.ee.co.uk/t5/SIM-cards-Porting/convert-to-esim/m-p/1244620#M35186 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3559667">@Agustd</a>&nbsp; You can only use eSim if your a contract customer assuming you are just open the my EE app and click the person icon top right then click settings and permissions then scroll down to activate sim/eSim then follow the on screen instructions&nbsp;</P> Thu, 13 Apr 2023 09:00:16 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/convert-to-esim/m-p/1244620#M35186 Chris_B 2023-04-13T09:00:16Z