topic Re: Lost my sim card in SIM cards & Porting

Lost my sim card

Maleksamira123 — Wed, 12 Apr 2023 07:29:23 GMT

I lost my sim card of my phone in Turkey. Can you stop it 🛑 and send me new card. Please thank you

Re: Lost my sim card

Chris_B — Wed, 12 Apr 2023 08:07:03 GMT

@Maleksamira123 EE will not send you a sim overseas it’ll be sent to your billing address. You need to call customer services to report the sim lost and to have it blocked and request a replacement SIM card. If this isn’t done within 24 hours of losing it anything that’s resulted in a chargeable action you will be liable to pay for it.

Re: Lost my sim card

Maleksamira123 — Wed, 12 Apr 2023 08:14:18 GMT

I did munching for you send me the sim card to my house in London and strap the card this wat asked can you ,like you know l am over 🌊 sea

Re: Lost my sim card

Chris_B — Wed, 12 Apr 2023 08:44:47 GMT

@Maleksamira123 EE don’t post sims overseas. The sim also needs to be activated in the UK as this can not be done on a roaming network. If someone can activate that sim for you they could post it to you.