topic Re: PAC form in SIM cards & Porting

PAC form

Hattie99 — Fri, 07 Apr 2023 13:48:02 GMT

I have a PAC number to transfer my number from my old provider to my new EE sim but the PAC form on the website won’t work and just takes me back to the website rather than the form to fill out. What do I do?

Re: PAC form

Chris_B — Fri, 07 Apr 2023 13:58:39 GMT

@Hattie99 Just call customer services a give them the pac code. Your number will not be ported till Tuesday as posts take up to 24 hours are are not done over the weekend.

Re: PAC form

Christopher_G — Sat, 08 Apr 2023 08:51:45 GMT

Hi @Hattie99

Just to add, it's a Bank Holiday on Monday now, so it's likely to be Wednesday that it transfers.

Chris

Re: PAC form

Sadiq2023 — Sat, 02 Sep 2023 19:52:42 GMT

I have my pac code from my old provider

Re: PAC form

Christopher_G — Sun, 03 Sep 2023 06:54:53 GMT

Hi @Sadiq2023

Have you filled in the number transfer form here on our Transferring Your Mobile Phone Number to EE help page?

Chris