topic Re: Upgrade sim only in SIM cards & Porting

Upgrade sim only

karlroadknight — Sat, 01 Apr 2023 10:24:01 GMT

I can now upgrade both my numbers. 1 Nano sim & 1 E-sim. I do not want to change my numbers. Don't want the hassle of waiting for new sim to then have to change to current number sim. Don't want to lose my E-sim either. I am a bit confused. My EE, allows me to choose a new sim only plan, but 1) I can only add 1 new plan at a time to the basket, and 2) advised a new sim will be sent out in 2-3 days. I don't to do that.

Any advise will be greatly appreciated.

Re: Upgrade sim only

bristolian — Sat, 01 Apr 2023 10:57:00 GMT

An upgrade, by definition, keeps your same number on a new phone.

Having an eSIM rather than physical SIM can complicate this, I'm not sure how that works but the physical SIM just gets moved from your current phone to your new phone.

Re: Upgrade sim only

James_B — Sat, 01 Apr 2023 12:25:24 GMT

Hi @karlroadknight,

Welcome to the EE Community. 🙂

If you upgrade to a new SIM plan, your won't need to change your SIM or eSIM.

Hope this helps.

James