topic Re: Esin is available in EE Network in SIM cards & Porting

Esin is available in EE Network

Islamuddin — Mon, 13 Mar 2023 20:56:05 GMT

Hey, I have been with EE Network past 12 years but now planning to leave because there are no Esin facilities in EE but another Network provider giving in facilities to their customer

Re: Esin is available in EE Network

James_B — Tue, 14 Mar 2023 07:54:04 GMT

Hi @Islamuddin,

Welcome to the EE Community. 🙂

Are you using a pay as you go or pay monthly plan?

eSIM is only available on pay monthly.

James

Re: Esin is available in EE Network

Islamuddin — Tue, 14 Mar 2023 08:01:06 GMT

Morning James,

Thank you so much for your response. My plan is monthly last 12 years.

Re: Esin is available in EE Network

Islamuddin — Tue, 14 Mar 2023 08:03:32 GMT

I have spoken to EE Customer service regarding the swap esim but they say that EE does not have esim services in the United Kingdom is that true?

Re: Esin is available in EE Network

Kirigaya_Kazuto — Tue, 14 Mar 2023 08:07:01 GMT

EE does have eSim for pay monthly customers, check on your my EE account, you'll need an eSim capable phone/device though

A google search later took me to: What is an eSIM and how do I use an eSIM? | Help | EE

Re: Esin is available in EE Network

James_B — Tue, 14 Mar 2023 08:10:54 GMT

Hi @Islamuddin,

I'm sorry you were given incorrect information when you contacted Customer Care.

As @Kirigaya_Kazuto said, eSIM is available to our pay monthly customers.

James

Re: Esin is available in EE Network

Tomaszdud — Wed, 07 Jun 2023 12:21:52 GMT

So What Can i do? Any cheap plan pay monthly but with this number i have

Re: Esin is available in EE Network

Tomaszdud — Wed, 07 Jun 2023 13:04:52 GMT

Where Can i look plans for e sim Where Can i buy esim

Re: Esin is available in EE Network

Tomaszdud — Wed, 07 Jun 2023 13:06:00 GMT

So Ok i buy contract but Where is it

Re: Esin is available in EE Network

James_B — Wed, 07 Jun 2023 13:14:51 GMT

Hi @Tomaszdud,

Welcome to the EE Community. 🙂

You can view our SIM only plans in our online shop.

Hope this helps.

James

Re: Esin is available in EE Network

Tomaszdud — Wed, 07 Jun 2023 13:21:52 GMT

But i don’t see there are esim I see plans with phisical sims

Re: Esin is available in EE Network

James_B — Wed, 07 Jun 2023 13:29:22 GMT

Hi @Tomaszdud,

You'll need to order a physical SIM and activate it before you can convert your plan to an eSIM.

James

Re: Esin is available in EE Network

Tomaszdud — Wed, 07 Jun 2023 13:34:52 GMT

Super but is sure for convert later? And also is important to keep this
number from EE pay as you go

Re: Esin is available in EE Network

James_B — Wed, 07 Jun 2023 13:37:31 GMT

Hi @Tomaszdud,

Yes, you can download an eSIM via My EE once your pay monthly account is activated.

If you'd like to switch from pay as you go, please see Pay As You Go to Pay Monthly | Switch to a monthly plan.

James

Re: Esin is available in EE Network

Tomaszdud — Wed, 07 Jun 2023 16:21:52 GMT

Thank you