topic Re: Re: Sim Card/ new phone in SIM cards & Porting

Re: Sim Card/ new phone

chevblue — Tue, 07 Mar 2023 14:06:35 GMT

Hi,

Just received my phone upgrade (moving from an IPhone 6s to a Google Pixel 4a) but there was no sim card included. Can I use the old sim card or is the new sim card shipped separately?

Ralph

Re: Re: Sim Card/ new phone

Leanne_T — Tue, 07 Mar 2023 14:17:30 GMT

Hi @chevblue

Thanks for coming here.

If no SIM card has been provided, you can use the old one if this fits :).

We usually send a new SIM if you need a different size SIM card for the new phone, if not the old one can be used.

Hope this helps.

Leanne.

Re: Re: Sim Card/ new phone

chevblue — Tue, 07 Mar 2023 14:28:12 GMT

Answered my own question. Just needed to move sim card from one phone to the other. Simples!

Re: Re: Sim Card/ new phone

chevblue — Tue, 07 Mar 2023 14:29:07 GMT

Got it. Thanks

Re: Re: Sim Card/ new phone

Leanne_T — Tue, 07 Mar 2023 14:37:32 GMT

No problem @chevblue

Thanks for coming back and letting me know 🙂

Leanne.