topic Re: Phone number in SIM cards & Porting

Phone number

SandraT — Thu, 02 Mar 2023 19:44:18 GMT

I have entered the PAC code and my old number was supposed to be transferred. However, when I put the new SIM Card a new number has shown. How can I get back to my old number?

Re: Phone number

Jon_K — Fri, 03 Mar 2023 08:01:13 GMT

Hi @SandraT

Did you give us your PAC online?

When did you give us your PAC?

What phone are you using?

Jon

Re: Phone number

SandraT — Fri, 03 Mar 2023 09:20:43 GMT

Hello @Jon_K

I have given my PAC code over the phone when I was ordering the new contract. I am using iPhone 14 PRO MAX.

Re: Phone number

Jon_K — Fri, 03 Mar 2023 11:08:51 GMT

Thanks @SandraT

If you go to Settings, then Phone, can you manually change your number to your old one?

Jon