topic Re: Moving number to new sim in SIM cards & Porting

Moving number to new sim

MrW93 — Wed, 08 Feb 2023 09:22:27 GMT

I had a pay as you go sim. I was told that I was going to lose some connectivity for that sim, so I got a new sim from the supermarket. I was hoping I will be able to move my existing number to that new sim. But this seems to be a difficult thing to do. Not sure how you do it. I thought it be easy as it's easy to move your number to and from networks.

Re: Moving number to new sim

James_B — Wed, 08 Feb 2023 11:15:39 GMT

Hi @MrW93,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to move your number to the new SIM if you get in touch on 150.

James

Re: Moving number to new sim

MrW93 — Wed, 01 Mar 2023 09:31:19 GMT

Hello

Do you know what menus I have to select? I hate navigating through those menus.

Regards

Re: Moving number to new sim

James_B — Wed, 01 Mar 2023 09:50:18 GMT

Don't worry to much about the options @MrW93, any agent will be able to help you with this.

Just select the options that closest match your query.

James