topic Transferring phone number in SIM cards & Porting

Transferring phone number

Jamha — Mon, 27 Feb 2023 10:13:35 GMT

How long does it take to transfer a number? I ordered a new SIM card and provided PAC code on Friday - SIM card was delivered on Saturday. My old number had not been transferred. I understand that it can take 24Hrs and as it was the weekend expected it to come live on Monday - has not happened yet. Can anyone give me an idea when I should expect the my transferred number to come live on the new SIM?

Thanks

Re: Transferring phone number

Jamha — Mon, 27 Feb 2023 10:26:38 GMT

Thanks

Re: Transferring phone number

Leanne_T — Mon, 27 Feb 2023 12:20:09 GMT

Hi @Jamha

Thanks for coming here.

If the SIM card was delivered Saturday, the next available port date would normally be Tuesday.

To check this, please call us on 150 and the team will be happy to help 🙂

Leanne.