topic Re: Sim lock. in SIM cards & Porting

Sim lock.

Sim1899 — Sat, 28 Jan 2023 21:57:49 GMT

I have recently been advised to put a lock on my sim on my iPhone 13. I knew nothing about setting a lock - I went to settings, general, mobile data, and was asked to enter my pin. This took me to an option to put in my sim pin. I don’t recall ever having set one. Will my pin be the EE default (1111)? If so and I type that in will I be given the option of putting in a number of my own choosing? If so how do I do that. I would appreciate any help anyone can give. Many thanks.

Re: Sim lock.

Christopher_G — Sun, 29 Jan 2023 08:13:57 GMT

Welcome to the community, @Sim1899.

Go to Settings > Mobile Data > SIM PIN. Turn it on.

If you have never changed it before, it should be 1111 as default. Once you activate the SIM PIN, there is an option to change it to one of your choosing underneath.

If it isn't working, try not to exceed the number of attempts and contact our Mobile Care team.

Hope this helps.

Chris

Re: Sim lock.

Noda — Fri, 24 Feb 2023 14:37:10 GMT

Unable to turn my iPhone13 sim pin off! Any suggestions?

Re: Sim lock.

Christopher_G — Fri, 24 Feb 2023 16:48:18 GMT

Hi @Noda

Welcome to the community.

What happens when you try to remove it?

Chris