topic Re: Re: I need a sim card replacement urgently in SIM cards & Porting

Re: I need a sim card replacement urgently

gustavosilva — Mon, 30 Jan 2023 22:13:10 GMT

O need sim card

Re: Re: I need a sim card replacement urgently

XRaySpeX — Mon, 30 Jan 2023 23:02:54 GMT

@gustavosilva : Why do you need 1?

Take phone & old SIM into an EE shop with Photo ID & they'll transfer number, any SIM contacts & credit if applicable to a replacement SIM of correct size for free or order a replacement SIM online at Order a replacement SIM for £1.50 or phone CS for one. It will come as a Combi-SIM with all 3 sizes as push-outs.

You can only use the online form when you just need a different sized SIM for a new phone.

Re: Re: I need a sim card replacement urgently

Kelly178 — Tue, 21 Feb 2023 00:24:58 GMT

My phone is showing no service and emergency calls only so i might have a faulty sim card

Re: Re: I need a sim card replacement urgently

XRaySpeX — Tue, 21 Feb 2023 01:34:00 GMT

@Kelly178 : You might or then again you might not. There could be many reason for lack of service, particularly signal & mast issues.

Re: Re: I need a sim card replacement urgently

Leanne_T — Tue, 21 Feb 2023 07:07:09 GMT

Hi @Kelly178

Thanks for coming here.

Do ant other EE customers have signal in the same area?

Have you restarted the device?

When was the last time you used the SIM to make a call or send a text?

Leanne.