topic Cannot activate brand new payg sim in SIM cards & Porting

Cannot activate brand new payg sim

rachelarthurs — Thu, 16 Feb 2023 20:48:22 GMT

I have received a brand new pay as you go sim which I am planning to use in a 4g camera in my lambing shed. I am an existing EE customer and already have a payg sim for my daughter. I have gone through the activation steps for both of the sims that were sent to me and neither will work, I just get a message saying “well that didn’t work”. Any suggestions? I don’t have a lot of time on my hands as I and busy lambing and need the camera working yesterday!

Thanks in advance, Rachel

Re: Cannot activate brand new payg sim

XRaySpeX — Thu, 16 Feb 2023 20:51:32 GMT

Can you text AL to 150?

Re: Cannot activate brand new payg sim

Leanne_T — Fri, 17 Feb 2023 08:21:43 GMT

Morning @rachelarthurs

Thanks for coming here.

At which part of the set up do you get the error message?

Do the SIM cards have a signal showing?

Leanne.