topic Re: when my old mobile number be moved to new sim card in SIM cards & Porting

when my old mobile number be moved to new sim card

HK831 — Sat, 04 Feb 2023 15:32:53 GMT

I'd just got new my mobile plan from BT to EE. I inserted the new sim card. When will my old mobile number be moved to the new sim card

Re: when my old mobile number be moved to new sim card

Schockwave — Sat, 04 Feb 2023 16:16:20 GMT

Hello @HK831 ,

Welcome to the community,

Porting numbers are not done over the weekend, this should be done by Tuesday, you should still be able to use your BT SIM card until the porting has been done.

Re: when my old mobile number be moved to new sim card

HK831 — Sat, 04 Feb 2023 16:28:52 GMT

Thank you

Re: when my old mobile number be moved to new sim card

Schockwave — Sat, 04 Feb 2023 16:56:44 GMT

@HK831 , you are welcome, glad to help.

Re: when my old mobile number be moved to new sim card

bristolian — Sat, 04 Feb 2023 17:46:26 GMT

Port-ins are usually actioned the working day following your PAC being submitted.

If a PAC is submitted "automatically" in anyway, it's usually submitted on the same day your new SIM is activated.