topic Replacement sim in SIM cards & Porting

Replacement sim

Jedi75 — Thu, 02 Feb 2023 13:27:10 GMT

How do I get a replacement SIM card. I can’t phone as my original phone is unavailable

Re: Replacement sim

XRaySpeX — Thu, 02 Feb 2023 13:37:08 GMT

Why do you need 1?

Go into an EE shop with Photo ID & they'll transfer number & credit if applicable to a replacement SIM of correct size for free or order a replacement SIM online at Order a replacement SIM for £1.50 or phone CS for one. It will come as a Combi-SIM with all 3 sizes as push-outs.

You can only use the online form when you just need a different sized SIM for a new phone.

Re: Replacement sim

ro6T — Thu, 09 Feb 2023 02:06:11 GMT

Or head over to get an e-sim.

Re: Replacement sim

gunishd — Thu, 16 Mar 2023 15:26:19 GMT

Note that the E-sim Requires a OTP sent to the orignal SIM and canbbe done on the app if you already have teh SIm working, if not you will have to do this process after requetsing a new SIM.

As of today you can also request a new SIM on the My EE app by going to:

Profile/settings/replace my SIM (£1.50 2-4 days)

Re: Replacement sim

James423 — Sat, 06 May 2023 15:44:08 GMT

How do i get a replacement sim

Re: Replacement sim

XRaySpeX — Sat, 06 May 2023 15:45:59 GMT

@James423 : Read the Solution to this thread you latched onto.

Re: Replacement sim

Paulelec1 — Thu, 06 Jul 2023 17:25:23 GMT

How do I order a replacement sim

Re: Replacement sim

James_B — Thu, 06 Jul 2023 17:35:43 GMT

Hi @Paulelec1,

Welcome to the EE Community. 🙂

What is the reason for needing a replacement?

James

Re: Replacement sim

Beron — Wed, 20 Sep 2023 13:23:21 GMT

I was two weeks ago I request to replacement som but I didn't get at moment

Re: Replacement sim

James_B — Wed, 20 Sep 2023 13:26:45 GMT

Hi @Beron,

Welcome to the EE Community. 🙂

How did you order your replacement SIM?

Are you using a pay as you go or pay monthly plan?

James