topic No SIM card in SIM cards & Porting

No SIM card

Lindajanecollie — Fri, 20 Jan 2023 18:43:36 GMT

Accidentally broke SIM card and have ordered a new one TWICE but been 3 weeks and still waiting!!!

Kirigaya_Kazuto — Fri, 20 Jan 2023 19:15:47 GMT

Does your device support eSIM?

You can download it in the app

Northerner — Fri, 20 Jan 2023 19:48:44 GMT

Go into store and they will give you one free.

Thanks

Lindajanecollie — Fri, 20 Jan 2023 20:29:52 GMT

Thanks for that info, but I don’t have a store within 14 miles.

Sent from my iPad

James_B — Sat, 21 Jan 2023 08:43:10 GMT

Welcome to the EE Community. 🙂

Please get in touch with Customer Care so a member of the team can check we have the correct address for you.

They'll be happy to help.

James