topic Sim not working in SIM cards & Porting

Sim not working

Juz7474 — Fri, 13 Jan 2023 20:38:23 GMT

Got a sim card today put in phone .tried to activate with barcode keeps saying its wrong . Can not receive or call .sent text for advisor to call but it says that I did not answer but phone never rang.what do I do .I really need my phone for work

Re: Sim not working

Northerner — Fri, 13 Jan 2023 21:57:52 GMT

Hi @Juz7474

Where did you get the SIM?
What device do you have?
Is your phone unlocked?
Are you in the UK?

Thanks

Re: Sim not working

Juz7474 — Sat, 14 Jan 2023 09:02:51 GMT

Sim from ee .phone not locked.i have Samsung s9 .yes I am in UK. Thank you for reply

Re: Sim not working

Jon_K — Sat, 14 Jan 2023 12:30:56 GMT

Is your SIM card currently registered, @Juz7474?

Jon