topic Re: PAC process - won't accept EE mobile number in SIM cards & Porting

PAC process - won't accept EE mobile number

theskiwiman — Thu, 12 Jan 2023 21:51:18 GMT

I entered my PAC code. Then I entered the number I want to transfer to EE. The EE mobile for the sim was already entered by the system, but it won't accept it. I get an error message saying it has to be a UK mobile number and start with 07. It's yes to both already. I don't know how to get past this!

Re: PAC process - won't accept EE mobile number

theskiwiman — Thu, 12 Jan 2023 22:04:59 GMT

SORTED. I downloaded the My EE app and the transfer number to EE worked just fine. The website didn't like the process at all. So if you're stuck on the website trying to port your old mobile number, give the app a go.

Re: PAC process - won't accept EE mobile number

Katie_B — Fri, 13 Jan 2023 08:21:42 GMT

Thanks for letting us know @theskiwiman.

Have a great day,

Katie