topic Re: Number in SIM cards & Porting

Number

Seansharp5 — Thu, 05 Jan 2023 18:25:28 GMT

Hi, I’ve transferred my number from giffgaff but that number isn’t working? Also how do I view my usage ?

last question, why do I owe EE £8 something ?

Re: Number

Chris_B — Thu, 05 Jan 2023 18:28:10 GMT

@Seansharp5 When did you request it to be changed over ? Have you received a text to say it’s now completed? Your bill breakdown will say what the charge is for.

Re: Number

Seansharp5 — Thu, 05 Jan 2023 18:51:52 GMT

2 days ago? They said once my data goes blank means change my sim over, so I did that but the number has changed? I’ve logged in my app and it says I owe money but I’ve only just put the sim in my phone

Sent from my iPhone

Re: Number

Katie_B — Fri, 06 Jan 2023 08:22:35 GMT

Hi @Seansharp5.

Is your number working this morning?

Was your number port placed before 5:30pm?

Your first phone bill will be around seven days after you join EE.

Speak soon,

Katie