topic Re: Sim card porting and delivery in SIM cards & Porting

Sim card porting and delivery

ranjithmanda114 — Wed, 04 Jan 2023 18:58:01 GMT

I order a sim on contract on 30th Dec 2022 but still I did not receive a sim.

Re: Sim card porting and delivery

Chris_B — Wed, 04 Jan 2023 19:01:38 GMT

@ranjithmanda114 SIM cards are sent out 2nd class Royal Mail. You also ordered just before new years and a bank holiday. It’s only been 2 days of normal working days so far.

Re: Sim card porting and delivery

ranjithmanda114 — Wed, 04 Jan 2023 19:14:33 GMT

I didn't even received dispatch mail .in my order confirmation mail they mentioned we will send you dispatch update

Re: Sim card porting and delivery

Leanne_T — Thu, 05 Jan 2023 07:49:36 GMT

Hi @ranjithmanda114

If you would like to check the order has been processed and the SIM card is on it's way, please call us on 0800 079 8586.

Leanne 🙂