Esim isn’t giving me signal

Mw17 — Fri, 30 Dec 2022 23:43:49 GMT

Hi there

I got a esim around two days ago now and I got told that I will get a text when ready to activate and it seemed activate instantly and to restart my phone once it’s ready since then I’ve noticed I’ve got no signal at all I’ve done forge restart I’ve done restart I’ve done airplane mode I’ve done it all and nothing has changed I then went and put my physical SIM card in my other phone and it said to contact ee well what’s going on I run my mobile business from my phone for clients how can I do that without signal? I went on to my ee to activate it however I can’t do that as I need a signal to receive a code

can someone please help me?

Re: Esim isn’t giving me signal

Leanne_T — Sat, 31 Dec 2022 08:00:59 GMT

Hi @Mw17

Thanks for coming back to the community.

Please call us on 0800 079 8586 from any other phone, and the team will get this looked into for you.

Thanks.

Leanne.

topic Re: Esim isn’t giving me signal in SIM cards & Porting

Esim isn’t giving me signal

Re: Esim isn’t giving me signal