topic Re: Upgrade to sim only-no new phone in SIM cards & Porting

Upgrade to sim only-no new phone

Carleigh11 — Thu, 29 Dec 2022 21:51:17 GMT

Hi,

I’ve just upgraded to a sim only plan-keeping same phone and number…will I get sent a new sim for this plan? Or does the change happen automatically

thanks!

Jon_K — Fri, 30 Dec 2022 08:18:34 GMT

You usually wouldn't get a new SIM card unless you ask for one. You should be able to see the change to your plan in your My EE Account.

If you need a new SIM card, you can order one online or pop into your local EE Store.

Jon

bristolian — Fri, 30 Dec 2022 09:58:34 GMT

If you requested a change of payment plan via the phone, it is often active before you even hang up the call.

The only reason to replace a SIM is if there's a fault with it.