https://community.ee.co.uk/t5/SIM-cards-Porting/Awaiting-sim/m-p/1214157#M32920 <P>Good afternoon <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3291312">@seanjshanahan</a>.&nbsp;</P><P>Welcome to the community.&nbsp;</P><P>I am sorry to hear your new SIM has not yet arrived.&nbsp;</P><P>I would recommend giving us a call so our customer care team can ensure this has been sent.&nbsp;</P><P>Alternatively, if you have a <A href="https://ee.co.uk/store-finder" target="_blank">local EE Store</A> you can always visit with photo ID for a replacement SIM.&nbsp;</P><P>Katie</P> Wed, 28 Dec 2022 13:27:21 GMT Katie_B 2022-12-28T13:27:21Z https://community.ee.co.uk/t5/SIM-cards-Porting/Awaiting-sim/m-p/1214115#M32912 <P>Hello I ordered my new EE sim card on 4th Dec. When will I receive this? I received a letter from you containing my first bill for 10th Jan, but I don’t even have the sim yet to use</P> Wed, 28 Dec 2022 11:39:10 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Awaiting-sim/m-p/1214115#M32912 seanjshanahan 2022-12-28T11:39:10Z https://community.ee.co.uk/t5/SIM-cards-Porting/Awaiting-sim/m-p/1214157#M32920 <P>Good afternoon <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3291312">@seanjshanahan</a>.&nbsp;</P><P>Welcome to the community.&nbsp;</P><P>I am sorry to hear your new SIM has not yet arrived.&nbsp;</P><P>I would recommend giving us a call so our customer care team can ensure this has been sent.&nbsp;</P><P>Alternatively, if you have a <A href="https://ee.co.uk/store-finder" target="_blank">local EE Store</A> you can always visit with photo ID for a replacement SIM.&nbsp;</P><P>Katie</P> Wed, 28 Dec 2022 13:27:21 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Awaiting-sim/m-p/1214157#M32920 Katie_B 2022-12-28T13:27:21Z