topic Re: Will I need a new PAC code? in SIM cards & Porting

Will I need a new PAC code?

George00 — Mon, 19 Dec 2022 19:06:57 GMT

Hi, I have had a few problems when joining ee, and my PAC code is close to expiring (26th Dec). If my order has gone through but I don't get the sim card until after this date, will the PAC code still work or will I need to completely start again? Thank you

Re: Will I need a new PAC code?

Jon_K — Tue, 20 Dec 2022 07:58:01 GMT

Hi @George00.

If your PAC expires, you'll need to get a new one.

You can text PAC to 65075 to get a new one without having to call your previous network.

Jon

Re: Will I need a new PAC code?

George00 — Tue, 20 Dec 2022 14:45:39 GMT

Thanks. Will I need to start the whole process of joining again then? Or is it possible for EE to activate my sim card before it arrives?

Re: Will I need a new PAC code?

Jon_K — Tue, 20 Dec 2022 15:04:24 GMT

You won't need to start again, @George00.

Have you already given us your PAC when joining EE?

You usually wouldn't need a new one if that's the case. Even if you did, you still wouldn't need to start again.

Jon

Re: Will I need a new PAC code?

George00 — Tue, 20 Dec 2022 15:28:49 GMT

Thanks for your help 🙂

This was the message by the way in case you needed it:

Re: Will I need a new PAC code?

Jon_K — Tue, 20 Dec 2022 15:33:49 GMT

Thanks @George00.

Any problems come back and let us know.

Jon

Re: Will I need a new PAC code?

George00 — Tue, 20 Dec 2022 16:20:48 GMT

Thank you for your help 🙂