topic Re: Keep old number in SIM cards & Porting

Keep old number

Kate1976 — Fri, 08 Jul 2022 15:40:06 GMT

I have just joined EE from BT who told me Inwould keep my old number they have given me a pac code where do I enter this code? Please

Re: Keep old number

Profile closed — Fri, 08 Jul 2022 15:56:52 GMT

Hi @Kate1976

Welcome to the EE Community,

when you spoke to the BT Mobile retentions team they should of informed you if they were using the PAC code or not when setting up your EE account I would call EE customer services on 150 to clarify if it has been requested for you or not.

Thanks,

David

Re: Keep old number

XRaySpeX — Fri, 08 Jul 2022 15:59:22 GMT

@Kate1976 Get your PAC from your old provider & give it to EE using Fill out this quick form to transfer your number .

Re: Keep old number

gerry16 — Mon, 19 Dec 2022 13:11:26 GMT

I have just joined EE from BT who told me Inwould keep my old number they have given me a pac code where do I enter this code? Please

Re: Keep old number

Jon_K — Mon, 19 Dec 2022 14:06:07 GMT

Hi @gerry16.

You can give us your PAC using this online form or contact our Customer Care team.

Jon

Re: Keep old number

XRaySpeX — Mon, 19 Dec 2022 20:36:53 GMT

@gerry16 : Give your PAC from your old provider to EE using Fill out this quick form to transfer your number .