topic Old number porting - PAC provided when ordering the SIM in SIM cards & Porting

Old number porting - PAC provided when ordering the SIM

Davidmcannon — Tue, 13 Dec 2022 13:20:51 GMT

Hi - I gave my PAC in when I ordered my new SIM (which has arrived and is in the phone) but there's no indication of any number transfer going on, either on the phone or on my EE - how do I check it's in progress? I'm only worried because I can't currently get texts (some of which I'm waiting on for other things) so any advice appreciated, thanks.

Re: Old number porting - PAC provided when ordering the SIM

Chris_B — Tue, 13 Dec 2022 13:51:28 GMT

@Davidmcannon the only way you can check that this is actually happening is by calling customer services. Number ports take up to 24 hours to complete.

Re: Old number porting - PAC provided when ordering the SIM

Davidmcannon — Tue, 13 Dec 2022 15:06:41 GMT

Thanks Chris