topic Re: Add eSim in SIM cards & Porting

Add eSim

Jucmrodrigues — Wed, 07 Dec 2022 10:36:07 GMT

Hello,

I am trying to add a virtual SIM card to my phone but I can’t seem to find the option “Add eSim” under my mobile date options.

How can I have it unblocked.

thanks

Re: Add eSim

Leanne_T — Wed, 07 Dec 2022 12:30:48 GMT

Hi @Jucmrodrigues

Have you downloaded the eSIM from your My EE account?

What device are you using?

Leanne 🙂

Re: Add eSim

XRaySpeX — Wed, 07 Dec 2022 12:39:25 GMT

@Jucmrodrigues : A SIM has nowt to do with data options. In your online MyEE do see "Replace your SIM"? If you are on contract that should give you an option to replace your SIM with an eSIM.