topic Re: I close my account but i would like to keep pay as u go my sim in SIM cards & Porting

I close my account but i would like to keep pay as u go my sim

mandrescu — Sat, 03 Dec 2022 07:22:05 GMT

Hello i had a contract with ee but i had to close due to some problems back in my country.. i would like to know if there is any chance to activate my sim for top up only in case i had to receive some calls from UK

thanks

Re: I close my account but i would like to keep pay as u go my sim

Leanne_T — Sat, 03 Dec 2022 08:00:13 GMT

Hi @mandrescu

Thanks for coming here.

When did you close the account?

Was the account on pay monthly?

Leanne.

Re: I close my account but i would like to keep pay as u go my sim

mandrescu — Sat, 03 Dec 2022 08:50:15 GMT

Hello
Yea was monthly payment
Thanks

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Re: I close my account but i would like to keep pay as u go my sim

Leanne_T — Sat, 03 Dec 2022 08:52:57 GMT

Thanks @mandrescu

When did you close the account?

Leanne.

Re: I close my account but i would like to keep pay as u go my sim

mandrescu — Sat, 03 Dec 2022 09:20:15 GMT

Two days ago my number been cancelled i gave the notice in November Thanks

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Re: I close my account but i would like to keep pay as u go my sim

Leanne_T — Sat, 03 Dec 2022 09:21:14 GMT

Thanks @mandrescu

Please call us on 0800 079 8586 and the team will see if this is possible for you.

Leanne.