https://community.ee.co.uk/t5/SIM-cards-Porting/Esim/m-p/1205608#M32223 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3280216">@Ethan40</a>&nbsp; Sounds like you didn’t used the correct procedure to transfer your eSIM from one phone to another. You now need a replacement Sim card and to do this you can go to any EE store with photo ID to request a replacement sim or you can call customer services.&nbsp;</P> Fri, 02 Dec 2022 22:28:22 GMT Chris_B 2022-12-02T22:28:22Z https://community.ee.co.uk/t5/SIM-cards-Porting/Esim/m-p/1205588#M32221 <P>Trying to activate my esim but neither phone has service to receive the code to activate it have no clue what to do as I can’t get no service and the only way I can use my phone is when connected to the Wi-Fi&nbsp;</P> Fri, 02 Dec 2022 20:50:07 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Esim/m-p/1205588#M32221 Ethan40 2022-12-02T20:50:07Z https://community.ee.co.uk/t5/SIM-cards-Porting/Esim/m-p/1205608#M32223 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3280216">@Ethan40</a>&nbsp; Sounds like you didn’t used the correct procedure to transfer your eSIM from one phone to another. You now need a replacement Sim card and to do this you can go to any EE store with photo ID to request a replacement sim or you can call customer services.&nbsp;</P> Fri, 02 Dec 2022 22:28:22 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Esim/m-p/1205608#M32223 Chris_B 2022-12-02T22:28:22Z