topic 4G Data SIM activation for use in car in SIM cards & Porting

4G Data SIM activation for use in car

Ferretcatcher — Thu, 24 Nov 2022 08:53:40 GMT

Hello

I have purchased a data SIM from Currys which is preloaded with data for use in my car. I have registered my SIM using the web browser in my car. The phone number is shown in the top left of the screen, However the activation button is not highlighted (in blue) and I cannot proceed to activate (see screen shot). Please advise.

Re: 4G Data SIM activation for use in car

Christopher_G — Thu, 24 Nov 2022 11:32:44 GMT

Have you hit the register button and activated the My EE account, @Ferretcatcher?
Chris

Re: 4G Data SIM activation for use in car

Ferretcatcher — Thu, 24 Nov 2022 11:41:15 GMT

I’ve registered, but when the screen returns, the activation button doesn’t highlight so I can’t press it.

Sent from my iPhone

Re: 4G Data SIM activation for use in car

Christopher_G — Thu, 24 Nov 2022 11:48:13 GMT

Could you try on a different device or browser please, @Ferretcatcher?

Chris

Re: 4G Data SIM activation for use in car

Ferretcatcher — Fri, 25 Nov 2022 10:55:13 GMT

I tried on my iPhone (switching off Wi-fi as I don't a phone). In the end I called 150 and went through to mobile broadband. Apparently the account/SIM was frozen for some reason which is why I could not proceed with final activation.

Re: 4G Data SIM activation for use in car

James_B — Fri, 25 Nov 2022 11:04:48 GMT

Glad you got it sorted @Ferretcatcher 🙂

Thanks for the update.

James