https://community.ee.co.uk/t5/SIM-cards-Porting/esim/m-p/1199880#M31906 <P>Recently got the 14 pro and on transferring the date over, the esim prompt changed numbers over and stopped older sim from working but the data transfer did include apps etc so i reset the bnew phone to re-do the transfer and now there is no option for esim transferral as the old sim card does not work. Any ideas?</P> Fri, 18 Nov 2022 23:04:50 GMT amber61 2022-11-18T23:04:50Z https://community.ee.co.uk/t5/SIM-cards-Porting/esim/m-p/1199880#M31906 <P>Recently got the 14 pro and on transferring the date over, the esim prompt changed numbers over and stopped older sim from working but the data transfer did include apps etc so i reset the bnew phone to re-do the transfer and now there is no option for esim transferral as the old sim card does not work. Any ideas?</P> Fri, 18 Nov 2022 23:04:50 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/esim/m-p/1199880#M31906 amber61 2022-11-18T23:04:50Z https://community.ee.co.uk/t5/SIM-cards-Porting/esim/m-p/1200003#M31908 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3245470">@amber61</a>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Our Customer Care Team will be happy to help you activate a replacement eSIM if you <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch</A>.</P> <P>James</P> Sat, 19 Nov 2022 11:56:33 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/esim/m-p/1200003#M31908 James_B 2022-11-19T11:56:33Z