topic Re: Number not changed in SIM cards & Porting

Number not changed

Saqib3 — Fri, 04 Nov 2022 18:11:03 GMT

Hello hope so you are fine

before yesterday i just transferred my account from vodafone to ee from store . I give him a pac code also and do a contract . But the problem is now i can use that sim but my number is not converted
can you please check ik

Re: Number not changed

bristolian — Fri, 04 Nov 2022 18:06:35 GMT

Firstly you've posted your mobile number on a public internet forum - unless you want to get spam calls & texts, I'd recommend editing that out unless the site admins beat you to it.

Secondly there's no account access on this forum, so you're best to call EE C/S on 150 who have access to your account.

Which day did you give your PAC to EE store staff?

Re: Number not changed

Saqib3 — Fri, 04 Nov 2022 18:11:47 GMT

Thank u soo much for suggesting.
I give my pac code on Wednesday.

Re: Number not changed

Saqib3 — Fri, 04 Nov 2022 18:12:44 GMT

If i call 150 then which department i should talk about my problem

Re: Number not changed

Leanne_T — Sat, 05 Nov 2022 07:17:18 GMT

Hi @Saqib3

If you call 150 and select option 1 for mobile accounts, one of the team will be happy to help 🙂

Leanne.