https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-phone-and-sim/m-p/1194009#M31655 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2780200">@Justin97</a></P> <P>Thanks for coming here.&nbsp;</P> <P>To report the&nbsp;phone as lost, you would need to call us on&nbsp;<A href="tel:+44 7953966250" target="_blank"><U>+44 7953966250</U></A>.</P> <P>Our Mobile Care team will block the phone and SIM card for you and start an insurance claim if you have lost cover with us or send you a replacement SIM card with the same number.&nbsp;</P> <P>Please see our&nbsp;<A href="https://ee.co.uk/help/help-new/safety-and-security/lost-stolen-and-damaged/my-device-has-been-lost-or-stolen" target="_blank"><U>What should I do if my phone is lost or stolen? Help page for more details.</U></A></P> <P>Leanne.&nbsp;</P> Sat, 05 Nov 2022 06:46:43 GMT Leanne_T 2022-11-05T06:46:43Z https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-phone-and-sim/m-p/1193945#M31649 <P>im on pay as you go and I’ve lost my phone and sim can I still keep the same number as I use it for work&nbsp;</P> Fri, 04 Nov 2022 20:29:49 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-phone-and-sim/m-p/1193945#M31649 Justin97 2022-11-04T20:29:49Z https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-phone-and-sim/m-p/1194009#M31655 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2780200">@Justin97</a></P> <P>Thanks for coming here.&nbsp;</P> <P>To report the&nbsp;phone as lost, you would need to call us on&nbsp;<A href="tel:+44 7953966250" target="_blank"><U>+44 7953966250</U></A>.</P> <P>Our Mobile Care team will block the phone and SIM card for you and start an insurance claim if you have lost cover with us or send you a replacement SIM card with the same number.&nbsp;</P> <P>Please see our&nbsp;<A href="https://ee.co.uk/help/help-new/safety-and-security/lost-stolen-and-damaged/my-device-has-been-lost-or-stolen" target="_blank"><U>What should I do if my phone is lost or stolen? Help page for more details.</U></A></P> <P>Leanne.&nbsp;</P> Sat, 05 Nov 2022 06:46:43 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-phone-and-sim/m-p/1194009#M31655 Leanne_T 2022-11-05T06:46:43Z