topic Re: Leaving/pac code in SIM cards & Porting

Leaving/pac code

Shannon1094 — Fri, 04 Nov 2022 10:26:06 GMT

My contract is due to end on 24/11. I'm looking to leave for another provider. If I request a pac code and port over to another network before the 24th will I be charged an early termination fee? Obviously if I run over the 24th it means I have another bill from EE.

Re: Leaving/pac code

Jon_K — Fri, 04 Nov 2022 12:38:34 GMT

Hi @Shannon1094.

If you text INFO to 65075, you'll be told if you have any fees.

You can then text PAC to 65075 to get your PAC.

Jon

Re: Leaving/pac code

XRaySpeX — Fri, 04 Nov 2022 13:27:06 GMT

@Jon_K : Wrong shortcode, corrected:

@Jon_K wrote:

If you text INFO to 85075, you'll be told if you have any fees.

Re: Leaving/pac code

Jon_K — Fri, 04 Nov 2022 13:33:13 GMT

Thank you @XRaySpeX, my mistake.

Jon

Re: Leaving/pac code

Shannon1094 — Sat, 05 Nov 2022 09:39:44 GMT

Yes thanks that worked.

Think I will just change provider closer to the time. My problem is after 24/11 I lose my 20% perk so means I'm paying a % of a much higher contract cost so I'd like to be changed close to or around the time this is due to finish.

Re: Leaving/pac code

Leanne_T — Sat, 05 Nov 2022 11:52:37 GMT

Hi @Shannon1094

Once you are ready for the account to be cancelled, you can send the text at that time and the reply will let you know the charge to cancel.

Leanne 🙂