https://community.ee.co.uk/t5/SIM-cards-Porting/Free-sim/m-p/1191561#M31522 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2618297">@ATerry93</a>&nbsp; You’ll need to call customer services so they can remove your email address as I assume you’re using the same one. &nbsp;Alternatively, can you use a different email address to create your account ?&nbsp;</P> Mon, 31 Oct 2022 14:01:01 GMT Chris_B 2022-10-31T14:01:01Z https://community.ee.co.uk/t5/SIM-cards-Porting/Free-sim/m-p/1191556#M31521 <P>I had closed my account but later on ordered a free sim, how do I start up my free sim as my account is now closed?</P> Mon, 31 Oct 2022 13:58:58 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Free-sim/m-p/1191556#M31521 ATerry93 2022-10-31T13:58:58Z https://community.ee.co.uk/t5/SIM-cards-Porting/Free-sim/m-p/1191561#M31522 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2618297">@ATerry93</a>&nbsp; You’ll need to call customer services so they can remove your email address as I assume you’re using the same one. &nbsp;Alternatively, can you use a different email address to create your account ?&nbsp;</P> Mon, 31 Oct 2022 14:01:01 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Free-sim/m-p/1191561#M31522 Chris_B 2022-10-31T14:01:01Z